Roofing Contractor FAQs

Answers to Common Roofing Questions in Wilson, Garner & Knightdale, NC

When you need roofing services, it’s natural to have questions about repairs, replacement, materials, warranties, financing, insurance claims, and what to expect during your project. At StaDry Roofing and Restoration, we want homeowners and business owners to feel informed before making decisions about their property.

Below, our roofing contractors answer some of the most frequently asked questions we receive about roofing, siding, windows, and restoration services. If you don’t see your question answered here, contact our office. Our experienced team will be happy to provide the information you need and schedule a consultation.

Frequently Asked Questions

Do you work with insurance companies?

Yes, we will happily coordinate with insurance companies if a homeowner files an insurance claim.
Are you fully licensed and insured?

We are fully licensed and insured.
Do you offer financing?

We have a couple of lenders with whom we work to secure financing to help our customers secure the funding needed for their projects.
Are estimates free of charge?

Yes. Typically, if the estimate is for the homeowner, estimates are free.
Do you offer a warranty on your work?

We offer a 10-year warranty on new roof installations.
What is the difference between 3-tab and architectural shingles?

Architectural shingles are a thicker and more reliable product, offering a longer lifespan. Our company typically works with architectural shingles.
What are boots, and how do I know when they should be replaced?

Boots cover pipes that protrude from your rooftop. They help to prevent leaks around the pipes. It is recommended to have them checked every five years. You should call if you notice any sign of water damage on your ceiling, which could be a sign of a potential leak.
I had a roof leak that caused damage inside my home. Can you repair that damage as well as the roof?

Our company is proud to be able to offer restoration services. We can repair everything from damaged drywall to water and fire damage. We even offer mold remediation.
Is your company local with easy-to-reach customer service?

Our company is proud to be family-owned and local to North Carolina since 2009. We pride ourselves on providing state-of-the-art services that a large corporation could provide while still giving our clients individual attention and direct contact to our office staff. We strive to meet all your needs while never losing our “homegrown” customer service level.
Do you do metal roofing?

We certainly do!
Do you replace rotten boards?

We replace any rotten decking for roofing to ensure that your new roof is installed to the highest standards and quality of work. There may be an upcharge for rotten wood, but that will always be disclosed in your estimate.
Do you install chimney crickets?

Yes, we do.
Do you clean thoroughly after each job?

Our crews work diligently to clean thoroughly after each job. Our goal is to leave your home in optimal condition.
How soon can I expect to have a new roof installed once I engage your services?

Typical turnaround time is about 2 weeks.
How can I prepare for the installation of my new roof?Title

If we are installing ridge vents, you may wish to cover any items in your attic area to protect them from dust and debris.
What is a nail pop?

This occurs when nails start lifting out of the wood decking on your roof, causing shingles to lift and possibly leak.
Do you do roofing repairs?

We do roofing repairs in addition to full roof installations.
Do you install drip edge?

Yes, we do.
What is a ridge vent?

A ridge vent is a cut in the ridge that allows hot air to escape the attic, prolonging the life of your roof.
Will there be a project manager on site?

Yes, our jobs will always have a job supervisor on site.

Contact Our Roofing Contractor Today!

StaDry Roofing and Restoration offers comprehensive roof repair and replacement services for property owners throughout the Wilson, Clayton, Garner, Knightdale, Wake Forest, Youngville, and Zebulon, NC areas. Our experienced team has the knowledge and experience to get the job done right the first time, and will work diligently to safeguard your home or business against North Carolina’s climate. Whether you’re noticing a problem that needs to be fixed or looking for routine maintenance work, we are here to help. Contact our office today to schedule a consultation!

Get a Free Roof Estimate

Why Choose StaDry Roofing and Restoration

Quality Materials

Using Quality materials ensures that we can warrant our work (10 years labor warranty!) in addition to the manufacture’s lifetime warranty, which allows the customer to get the most out of their money.

Always helpful

Our #1 goal is to be helpful to the customer. We’ll answer any questions you may have, and provide additional reccomendations and advice, even if it is not within our scope of work or specialities.

Honesty

We’ve eliminated surprise costs and fees through clear communication and straight forward pricing. Any uncertainties are address prior to the start of the project and communicated to you before scheduling the project.

Competitive Pricing

We’ll match any qualified competitor’s quote, WITHOUT sacrificing quality in service and materials. We do this by keeping our company local, honest, and relying on word-of-mouth referrals.

Clear Communication

We are here for each step of the project. We’ll walk you through the process of getting a quote, starting the project, and what to do after the project is finished.

Quality Customer Service

We have dedicated members to ensure that every customer feels like they are our #1 customer. We can be reached via text, call, cell and office.

Local

Being local, means our neighbors, friends and family members are our customers. We treat everyone as if we’re working for a family member.

Personal Reputatation

We are members of our community, which means every project we do is a testament to our own reputations.

Reliable

Being easy to reach, means we’re always on-time and when you need us!